Help & Clarity

Frequently Asked Questions

Everything you need to know about training format, payments, and system requirements.

How are the courses delivered?+

Courses are 100% online with high-definition, streamable video masterclasses powered by Cloudflare Stream. Once enrolled, you can access your dashboard anytime, replay lessons, and download all calculation sheets and ETAP single-line diagram models.

Do I need an ETAP software license to take the courses?+

While having access to ETAP (student, demo, or professional edition) allows you to follow along practically with the simulation exercises, you will still benefit immensely from watching the exact step-by-step modelling demonstrations and analyzing the supplied study outputs.

What payment methods do you accept?+

We accept all Nigerian bank cards (Mastercard, Visa, Verve), direct bank transfers, USSD, and Apple Pay through our secure Paystack payment gateway. All transactions are billed in Nigerian Naira (NGN).

How long do I have access to my enrolled courses?+

Once you enrol in a course, you receive lifetime access to all included modules, videos, and future material updates.

Can our organization sponsor a group of engineers?+

Yes. We provide corporate invoices and custom training packages for engineering teams, utilities, and EPC contractors. Please reach out through our Contact page or WhatsApp.

Will I receive a certificate upon completion?+

When certificate issuance is enabled for your cohort, students who complete 100% of course lessons and pass the final assessment with a mark of 70% or higher are issued an official, verifiable digital certificate of completion.

Still have unanswered questions?

Our training advisors in Port Harcourt are ready to assist you.